Paperless Enrollment

Last Modified 03/26/2026

You must be Registered Online to set up Paperless billing 

Paperless Enrollment

• Log into your account www.invoicecloud.com/wilsonvilleor 
• On the right hand side, click the "Paperless" box 
• Follow the prompts on the screen and click "Save my Changes" (green box)
• Once completed you can go back to your dashboard by selecting the home icon located at the upper right hand side of the page
• Paperless will now be in green and say "Enrolled" 

EMAIL NOTIFICATIONS 

• Please add utility@wilsonvilleoregon.gov to your safe senders list
• You will receive an email with the monthly invoice by the 10th of each month
• Courtesy email reminders are sent for unpaid balances and upcoming scheduled payments 
• If you wish to not receive notifications you can Opt-Out by going to 'My Profile', 'Update My User Information' and select the box under 'Unsubscribe from Invoice Notifications'.

Update Email Address 

• Log into your account www.invoicecloud.com/wilsonvilleor 
• At the top of the screen, select "My Profile"
• From the drop down menu, select "Update My User Info" 
  • Email Address
    • Primary email for the account for notifications
    • Update by overriding the existing email 
  • Courtesy Email Address
    • Secondary email for account notifications