Travel Training Program

Customers who are unfamiliar with SMART’s fixed route services are encouraged to take part in our Travel Training Program. Upon request, SMART will schedule a time to have a SMART Travel Trainer meet with you and help you understand how to plan your trip and successfully utilize SMART’s fixed route services.

SMART’s Travel Training Program is great for first time riders and customers who may be challenged with direction, time, or may become disoriented.

SMART may use the Travel Training Program as part of the ADA Complementary Paratransit eligibility assessment to determine if a customer is physically and cognitively able to travel on fixed route.