Privacy Policy & Disclaimer

Personal Information
“Personal information” is info that is readily identifiable to a specific individual. Personal information includes such things as an individual’s name, address, phone number, and email address. A domain name or Internet protocol address is not considered personal information.

We collect no personal information about you unless you voluntarily participate in an activity that asks for information (i.e., sending an email, participating in a survey, or accessing a service). If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of our Web site.

If personal information is required on the Web site or volunteered by the user, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law.

If you have any questions or concerns about keeping information you submit private, please contact us:

Public Disclosure
In the State of Oregon, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state and local government. At the same time, there are certain limited exceptions to the public’s right to access public records. Both state and federal laws provide exceptions.

All information collected at this site becomes public records that may be subject to inspection and copying by the public, unless an exemption in law exists. ORS 192.420 states that: Every person has the right to inspect any public record of a public body in this state, except as otherwise expressly provided by ORS 192.501 to 192.505.

In the event of a conflict between this Privacy Policy and state or federal law governing the disclosure of records, the state or federal law will control.

The following is a partial list of what is now considered “private” information under state and federal law. We will not disclose the following information:

  • Social security number 
  • Driver license number 
  • Credit card information 
  • Bank account information
In some cases you may request that information you submit that normally would be considered “public” should instead be kept private. Please direct any such requests to

Online Services
The City of Wilsonville intends to offer more services online as a means to improve services and to make them more convenient and accessible. If during your visit to the City of Wilsonville Web site you access services (e.g. Utility Payments Online) we will collect additional information related directly to the service you are accessing. We will limit the information requested to only that required to conduct the service. You may be offered opportunities related to the service, for instance to be put on a mailing list for upcoming events, and it will be your choice as to whether you accept the offer.

Public Records
The information that you provide and we collect is retained in accordance with Oregon Revised Statutes (ORS) Public Records Policy 192.005 to 192.170 and 357.805 to 357.895. In some limited cases the information may be exempt from these regulations.

If you have any questions or concerns about keeping information you submit private, please contact us:

Email and Surveys
If during your visit to the City of Wilsonville Web site you participate in a survey or send an email, the following additional information will be collected:

  • The email address and contents of the email 
  • Information volunteered in response to a survey
We use your email to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our Web site, or to forward the email to any other agency for appropriate action. Survey information is used for the purpose designated. Email and survey information are public records.

Basic Information Collected
When you visit the City of Wilsonville Web site, the system automatically collects and stores the following information about your visit:

  • Internet Protocol Address 
  • Domain Name
The Internet protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet protocol address to direct Internet traffic to you;

  • The type of browser and operating system you used 
  • The date and time you visited this site 
  • The Web pages or services you accessed at this site 
  • The Web site you visited prior to coming to this Web site
The information we automatically collect is used to improve the content and delivery of our Web services and to help us understand how people are using our services and what technology they use to access our site. We analyze our Web site logs to continually improve the value of the materials and services available on our site and the ease of accessing them. We make no attempt to link the logs with the individuals that browse our site.

To better serve our users, we employ the use of “cookies” to customize your browsing experience with the City of Wilsonville Web site. Cookies are simple text files stored on your computer by your Web browser. They provide a method of distinguishing among visitors to our Web site.

Cookies created on your computer by using this Web site do not contain personally identifying information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer by using your Web browser software.

The security and integrity of the City of Wilsonville Web site are essential for its success both to deliver services and information and to maintain the privacy of its visitors. The City uses a variety of techniques, including but not limited to authentication, monitoring, auditing, and encryption to safeguard the integrity of the City’s web sites. Security measures have been integrated into the design, implementation and day–to–day practices of the network operating environment as part of our continuing commitment to security and the protection of privacy.

Terms of Use and Notices (Legal Disclaimer)
The City of Wilsonville Web site has links to other Web sites. These include links to Web sites operating by other governmental agencies, non–profit organizations and educational institutions. When you link to another site, you are no longer on the City of Wilsonville Web site and this Privacy Policy will not apply. When you link to another Web site, you are subject to the privacy policy of that new site.

The City of Wilsonville, Oregon, provides the information and materials on this Web site. The Web site is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of the City of Wilsonville Web site constitutes your agreement to all such terms, conditions and notices. 

Your use of a particular area within the City of Wilsonville Web site may also be subject to other terms, conditions and notices outlined specifically in that area. In the event that any of the general terms, conditions and notices contained herein conflict with the specific terms, conditions or notices contained within a particular area of the City of Wilsonville Web site, then the specific provisions of the particular area shall control over the general provisions stated herein.

By visiting the City of Wilsonville Web site, you agree to the following:

Copyright © 2001-2014 City of Wilsonville All Rights Reserved.

All trademarks and registered trademarks referred to or reproduced in this Web site and servers are the property of their respective owners. 

Possible Errors and Revisions
The information, materials, software, products, and services (collectively “data”) included in or available through the City of Wilsonville web site and servers may be superseded and/or may include inaccuracies or typographical errors. Changes are periodically made to the data contained herein. The City of Wilsonville may make improvements and/or changes to its web site, data and servers at any time.

Disclaimer of Warranties
The City of Wilsonville makes no representations about the suitability of the information contained in the data published on the City of Wilsonville web site and servers. All data are provided “as is” without warranty of any kind. The City of Wilsonville hereby disclaims all warranties and conditions of any kind, express or implied, about this information and data including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

Disclaimer of Liability
In no event shall the City of Wilsonville be liable for any special, indirect, incidental, or consequential damages or any damages whatsoever resulting from inconvenience or loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from this Web site and server, even if the City of Wilsonville has been advised of the possibility of such damages or losses.

No Unlawful or Prohibited Use
As a condition of your use of the City of Wilsonville Web site, you warrant to the City of Wilsonville that you will not use the City of Wilsonville Web site for any purpose that is unlawful or that is prohibited by these terms of use and notices. You may not use the City of Wilsonville Web site in any manner which could damage, disable, overburden, or impair the City of Wilsonville Web site and servers or interfere with any other party’s use and enjoyment of the City of Wilsonville Web site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the City of Wilsonville Web site. You may not use the City of Wilsonville Web site or servers to publish, post, distribute or disseminate any defamatory, obscene or otherwise unlawful material or information, including another’s proprietary information, including trademarks or copyrighted information, without express authorization from the rights holder.

The City of Wilsonville Web site, servers and computer system may be monitored for all lawful purposes, including to ensure that their use is authorized, to manage the Web site, server and computer system, to facilitate protection against unauthorized access, and to verify security procedures, survivability and operational security. All information (including without limitation, personal information and electronic communications) placed on or sent over this Web site, server or computer system may be monitored by the City of Wilsonville. Such monitoring may include the interception or access of electronic communications placed on or sent over this Web site, server or computer system. The unauthorized use of the Web site, server or computer system may subject you to criminal prosecution. Use of the City of Wilsonville Web site, server and computer system, whether authorized or unauthorized, constitutes your consent to the City of Wilsonville to monitor the use of its Web site, server and computer system as described herein. Evidence of unauthorized use collected during such monitoring may be used for civil, criminal, administrative or other adverse action.

Please read the City of Wilsonville Web Site Privacy Policy above, that addresses other privacy issues associated with the City’s Web sites.

Information and Materials Provided to City
The City of Wilsonville does not claim ownership of the information or materials you provide, post, upload, input or submit to it (including comments and suggestions) (collectively “Submissions”). However, by providing, posting, uploading, inputting, or submitting your Submissions you are granting the City of Wilsonville permission to use your Submissions in connection with its operations including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submissions; and to publish your name in connection with your Submissions.

No compensation will be paid with respect to the use of your Submissions, as provided herein. The City of Wilsonville is under no obligation to post or use any Submissions you may provide and may remove any Submissions at any time in its sole discretion.

By posting, uploading, inputting, providing or submitting your Submissions you warrant and represent that you own or otherwise control all of the rights to your Submissions as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

As a public entity, the City of Wilsonville is required to maintain many documents as public records. These records are generally open to the public for inspection. You should assume that your Submissions are non-confidential and are open to public inspection.

No Professional Advice
Advice received via the City of Wilsonville Web site and servers should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

Controlling Law
This agreement shall be construed and controlled by the laws of the State of Oregon. The laws of the State of Oregon will govern any dispute arising from the terms of this agreement or a breach of this agreement. You agree to personal jurisdiction by the state and federal courts sitting in the State of Oregon.

Invalid or Unenforceable Provisions
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

The City of Wilsonville may amend or modify this agreement or impose new conditions at any time upon notice from the City of Wilsonville to you as published through this Web site. Any use of the Web site by you after such notice shall be deemed to constitute acceptance by you of such amendments, modifications or new conditions. You are responsible for regularly reviewing these terms, conditions and notices.

If you have questions about: 

  • the terms of use and notices provided herein, 
  • would like information about licensing materials from the City of Wilsonville, 
  • have concerns about the City of Wilsonville’s use of copyrighted materials in its Web site or its servers, 
  • or wish to request the express written permission of the City of Wilsonville to use materials in a manner otherwise prohibited herein,

then please send email to